Head of Customer Experience, Manchester £60-£70k++

Head of Customer Experience

Lead design / UI, development and testing in the delivery of highly usable, extremely versatile, cutting edge web and mobile applications!

Leading Technology firm, keen to drive their development teams with the hire of a Head of UX. You will be building a team of UX experts who will sit in each of their development teams to increase the usability, user experience, design and versatility of their applications across web and mobile for their many customers.

Your experience will be from a web based / mobile based Technology firm (likely with some highly technical and team leading / managing ability and experience). Likely a new web based organisation leading the way in UX and the user experience in general - delivering superb applications to their customers and working as part of agile teams with the development and testing teams to ensure the end application is superbly designed, highly accessible and has brilliant user experience ratings / conversions for customers.

If you are interested in this extremely exciting opportunity you will be a strong communicator, superb in UX and able to both build a team and implement better UX throughout this organisation's development teams.

You will be customer focused in design culture, use data information to make changes, promote agile, collaborate with senior stakeholders, technical leads and product owners and identify future iterations / product success.

 

Key Skills and Experience:
 Customer research and testing background
 A talent and passion for design and detail lead UX / UI
 Adobe CS Suite
 Expertise with prototyping and wire framing (e.g. Proto.io, Invision etc.)
 A proven track record of motivating + developing a UX Design team within a wider
product/technology focused team - making it the key factor and leading from the front using your passion and communication skills to inspire
 An understanding of client side technology frameworks
 Experience with Conversion Rate Optimisation tools, Google Analytics, Hotjar.

 

If this is you we are very keen to hear from you, please apply on the button asap so we can discuss in more detail.

Salary: 
£55,000-£70,000
Location: 
Manchester
Vacancy Type: 
Permanent
Vacancy Reference: 
7923111